Lead Security & Safety Manager — Elevate Guest Experience

MGM Resorts International; Springfield (MO); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Wellness programs

Hotel stay discounts

Free employee dining

Free parking

Healthcare and time-off options

Career development programs

Job summary

MGM Resorts International in Springfield, MA is seeking an Assistant Security Manager to lead a team, ensure a safe environment for guests and employees, and uphold company policies and regulatory requirements.

You will manage officers, coordinate investigations, respond to emergencies, and collaborate with management to deliver fast, reliable security services across a dynamic entertainment venue.

Qualifications

• High School Diploma or GED.
• 2+ years of direct security experience in a resort/casino environment, or law enforcement/military background preferred.
• Strong leadership and coaching abilities to supervise officers.

Responsibilities

• Manage security officers and support staff, including interviewing, scheduling, training, and coaching.
• Oversee safety by enforcing policies and procedures across shifts.
• Coordinate with outside agencies during incidents.
• Assist management with onsite investigations.
• Monitor security-related processing and respond to guest or employee concerns.
• Respond to emergencies and document incidents with proper escalation.

Skills

Security experience

Education

High School Diploma or GED

Job description

MGM Resorts International in Springfield, MA is seeking an Assistant Security Manager to lead a team, ensure a safe environment for guests and employees, and uphold company policies and regulatory requirements.

You will manage officers, coordinate investigations, respond to emergencies, and collaborate with management to deliver fast, reliable security services across a dynamic entertainment venue.