Fine Dining Assistant Manager - Elevate Guest Service

MGM Resorts International; Springfield (MO); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Wellness programs

Hotel & dining discounts

Free employee meals

Free parking

Healthcare & time off

Career development

Volunteer opportunities

Job summary

MGM Resorts International is seeking an Assistant Manager of Fine Dining in Springfield to oversee daily restaurant operations, supervise staff, and ensure a premium guest dining experience with a welcoming atmosphere. You’ll train new employees, implement policies with the management team, and collaborate with chefs to maintain excellence in service.

The role emphasizes staff coordination, quality control, and guest problem solving, offering opportunities to contribute to memorable experiences

Qualifications

• High school diploma or GED required.
• 2+ years of relevant experience preferred.
• Experience in fine dining or high-volume service is a plus.

Responsibilities

• Make daily floor plans per shift to ensure rotation and coverage of stations.
• Supervise floor service in dining rooms during hours of operation.
• Perform employee evaluations and manage attendance issues.
• Maintain communication with the Chef on food service and menu issues.
• Communicate with management, chefs and culinary staff to address guest needs.
• Order supplies through the IP System and Purchasing; prepare requisitions.
• Keep inventory forms and stocking area updated.
• Inspect food for freshness and quality.
• Maintain direct communication with guests for special requests and large party reservations.

Skills

Staff supervision

Shift planning

Guest service

Communication

Food safety basics

Education

High school diploma or GED

Tools

IP System

Job description

MGM Resorts International is seeking an Assistant Manager of Fine Dining in Springfield to oversee daily restaurant operations, supervise staff, and ensure a premium guest dining experience with a welcoming atmosphere. You’ll train new employees, implement policies with the management team, and collaborate with chefs to maintain excellence in service.

The role emphasizes staff coordination, quality control, and guest problem solving, offering opportunities to contribute to memorable experiences