Assistant Security Manager – Casino Resort Leader

MGM Resorts; Town of Springfield (WI); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Wellness programs

Employee dining discounts

Free meals in employee dining room

Free parking

Healthcare benefits

Career development & volunteering

Job summary

MGM Resorts in Springfield, MA seeks an Assistant Security Manager to lead and support security teams, oversee daily operations, and ensure compliance with policies and regulations. The role emphasizes maintaining a safe, welcoming environment for guests and employees while coordinating with local agencies during incidents.

The ideal candidate will have a high school diploma or GED and 2+ years of direct security experience in a resort/casino or related fields.

Qualifications

• Has a High School Diploma or GED.
• Has 2+ years of prior relevant experience in direct security in a resort/casino environment, or law enforcement/military experience preferred.

Responsibilities

• Manage security officers, department operations, and support staff, including interviewing, hiring, creating employee schedules, implementing procedures, training and evaluating officers, enforcing policy and coaching as needed.
• Oversee guest and employee safety by promoting a safe and secure environment and enforcing policies and procedures.
• Act as a liaison with outside agencies during security incidents.
• Assist management with onsite investigations; coordinate and supervise investigations as needed.
• Monitor and support security-related processing.
• Address guest questions and concerns promptly by contacting the appropriate department or management.
• Respond to emergencies and threats, document incidents and ensure proper escalation.

Skills

Team leadership

Staff management

Incident investigations

Regulatory compliance

Liaison with agencies

Emergency response

Education

High School Diploma or GED

Job description

MGM Resorts in Springfield, MA seeks an Assistant Security Manager to lead and support security teams, oversee daily operations, and ensure compliance with policies and regulations. The role emphasizes maintaining a safe, welcoming environment for guests and employees while coordinating with local agencies during incidents.

The ideal candidate will have a high school diploma or GED and 2+ years of direct security experience in a resort/casino or related fields.