Lead Sales Leader: Elevate Service & Sales

Goodwill Hawaii; Wahiawa (HI); On-site; USD 38,000 - 46,000; Full time

Job summary

Goodwill Hawaii is seeking a Lead Sales Associate to support the Retail Store Manager in overseeing staff and daily operations.

You will help ensure a well-organized sales floor, deliver exceptional customer service, manage inventories, and drive sales goals while maintaining a safe, friendly work environment. This role offers opportunities to contribute to community programs and grow with a mission-driven team in Hawaii.

Qualifications

• Experience supervising retail staff and training on store policies.
• Ability to handle cash and point-of-sale procedures.
• Strong communication and customer-service skills.

Responsibilities

• Assigns duties and schedules shifts to staff.
• Trains and supervises staff on store policies and job duties.
• Orders and inspects merchandise and supplies.
• Tracks deliveries and reports discrepancies.
• Prepares sales and inventory reports.
• Maintains cash handling accuracy and customer service quality.
• Addresses customer complaints professionally.
• Supports donation and production operations as needed.
• Maintains a safe work environment.

Job description

Goodwill Hawaii is seeking a Lead Sales Associate to support the Retail Store Manager in overseeing staff and daily operations.

You will help ensure a well-organized sales floor, deliver exceptional customer service, manage inventories, and drive sales goals while maintaining a safe, friendly work environment. This role offers opportunities to contribute to community programs and grow with a mission-driven team in Hawaii.