Retail Team Lead: Elevate Sales & Service

Goodwill Hawaii; Honolulu (HI); On-site; USD 33,000 - 48,000; Full time

Job summary

Goodwill Hawaii is seeking a Lead Sales Associate to assist the Retail Store Manager in overseeing staff and daily store operations in Honolulu. You will ensure the sales floor is organized, deliver excellent customer service, manage cash handling, and support donation and production activities.

The role focuses on meeting or exceeding sales goals, maintaining a safe work environment, and training team members to follow store policies. Previous retail experience preferred.

Responsibilities

• Meet or exceed sales goals by managing daily store operations
• Train and supervise staff on store policies and duties
• Ensure accuracy in sales and cash handling
• Handle customer complaints and service issues professionally

Job description

Goodwill Hawaii is seeking a Lead Sales Associate to assist the Retail Store Manager in overseeing staff and daily store operations in Honolulu. You will ensure the sales floor is organized, deliver excellent customer service, manage cash handling, and support donation and production activities.

The role focuses on meeting or exceeding sales goals, maintaining a safe work environment, and training team members to follow store policies. Previous retail experience preferred.