Lead Sales & Customer Service Associate

Dollar General Corporation; Akron (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Dollar General Corporation is seeking a capable Cashier and Stocker who can lead in the absence of store management, help set and maintain plan-o-grams, and deliver exemplary customer service to maximize profitability and satisfaction.

You will unload trucks, stock shelves, greet customers, operate the register, and help maintain a clean, safe store. A high school diploma and six months supervisory experience are preferred.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Open and/or close the store under specific direction of the Area Manager.
• Authorize and sign for refunds and overrides; count register; make bank deposits.

Skills

Math skills

Cash handling

IBM cash register

Customer service

Plan-o-gram reading

Cash security

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a capable Cashier and Stocker who can lead in the absence of store management, help set and maintain plan-o-grams, and deliver exemplary customer service to maximize profitability and satisfaction.

You will unload trucks, stock shelves, greet customers, operate the register, and help maintain a clean, safe store. A high school diploma and six months supervisory experience are preferred.