Lead Sales & Customer Service Associate

Dollar General Corporation; Knoxville (TN); On-site; USD 23,000 - 36,000; Full time

Job summary

Dollar General Corporation is seeking a capable cashier/stocker with leadership duties in the absence of the Store Manager. You will help set up plan-o-grams, stock shelves, and provide exemplary customer service in a fast-paced retail environment.

You will unload trucks, process cartons, maintain clean and safe store areas, and assist customers throughout the shopping experience. This role emphasizes accuracy in cash handling and adherence to company procedures.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Receive, open and unpack cartons and totes following company work processes.
• Stock merchandise; rotate and face shelves and build displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories as directed by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Maintain store cleanliness and safety; manage trash and cleaning duties.
• Greet customers entering the store and assist at checkout.
• Operate cash register and bag merchandise; handle payments and bagging.
• Open and close the store under the direction of the Area Manager.

Skills

Mathematical calculations

Cash handling procedures

IBM cash register functions

Cash, facility and safety policies

Interpersonal and communication skills

Safety policies knowledge

Plan-o-gram reading and merchandising

Education

High school diploma or equivalent + 6 months supervisory experience

Job description

Dollar General Corporation is seeking a capable cashier/stocker with leadership duties in the absence of the Store Manager. You will help set up plan-o-grams, stock shelves, and provide exemplary customer service in a fast-paced retail environment.

You will unload trucks, process cartons, maintain clean and safe store areas, and assist customers throughout the shopping experience. This role emphasizes accuracy in cash handling and adherence to company procedures.