Lead Sales Associate

Industry; Richmond (VA); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Free Pure Barre membership

Retail discount

Corporate training

Job summary

A vibrant fitness studio is seeking a Lead Sales Associate to manage the front desk and drive sales while ensuring exceptional customer service. The ideal candidate will have a passion for fitness, leadership skills, and experience in retail or sales. This part-time position offers $15/hour plus commission and various perks including free membership and corporate training opportunities.

Qualifications

• Previous experience in retail or sales roles.
• Passion for fitness and helping others.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service.
• Drive sales and manage client accounts.
• Oversee front desk operations and studio cleanliness.

Skills

Customer service

Sales expertise

Team leadership

Tools

ClubReady

Job description

Now Hiring: Lead Sales Associate – Pure Barre Richmond (Near West End)

Location: Richmond, VA – Near West End
Schedule: Part-time (20–25 hours/week + occasional events)
Compensation: $15/hour + commission + performance bonus
Perks: Free Pure Barre membership, retail discount, corporate training, and more

Lead With Confidence. Sell With Heart. Grow With Us.

At Pure Barre Richmond – Near West End, we’re more than a boutique fitness studio—we’re a passionate community focused on empowerment through movement. We’re looking for a Lead Sales Associate to take ownership of the front desk, support our sales team, and help cultivate a vibrant, high-performing studio environment.

Key Responsibilities

• Deliver an exceptional first impression and provide ongoing high-level support to every client
• Drive membership and retail sales through thoughtful consultation and relationship-building
• Use ClubReady to manage client accounts, track key metrics, and follow up with leads
• Proactively resolve member issues and support retention through outreach and service

Leadership & Training

• Lead, coach, and support Sales Associates with confidence and empathy
• Create a motivating, accountable front desk culture rooted in professionalism and positivity
• Serve as the go-to resource during shifts and support team-wide communication

Operations & Inventory

• Oversee daily front desk and retail area operations with efficiency and attention to detail
• Maintain studio cleanliness, restock supplies, and manage visual merchandising
• Process and track sales, support inventory reporting, and assist in quarterly counts
• Monitor and confirm staff hours for payroll submission
• Collaborate with the Regional General Manager to support events and campaigns
• Coordinate quarterly community outreach and pop-ups to attract new members
• Manage communication boards, weekly member lists, and special touchpoints like postcards
• Ensure seamless execution of Open House weekends and studio events

Commission & Bonus Structure

• 10% on 4-Class, 8-Class, Pure Start, and Lifestyle Memberships
• 5% on Annual Paid-in-Full Lifestyle Memberships
• 2% on Class Packs. Commission applies to first-time recurring membership sales only.

Quarterly Bonus

• Based on Net Membership Units (NMU) and total Membership Draft Collected
• Increase bonus potential by reactivating former members, converting class pack users, and managing cancellations proactively
• Free unlimited Pure Barre membership at all PB RVA locations
• 30% discount on all retail items
• Corporate-level training and ongoing leadership development
• Opportunity to grow your career within a supportive, positive team culture

Weekly Schedule

• Monday: 7:00 AM – 2:00 PM
• Thursday: 4:00 PM – 8:00 PM
• Friday: On Call (10:00 AM – 12:00 PM)
• Saturday: 7:00 AM – 2:00 PM
  Additional hours may be required during Open House weekends or studio events.

Who You’ll Work With

You’ll report directly to the Regional General Manager and work alongside instructors, studio leadership, and your fellow front desk team. You’ll also participate in:

• Weekly sales calls (Mondays)
• One-on-one meetings with the RGM
• Weekly member tracking reports
• Community engagement planning
• Are passionate about fitness, wellness, and helping others feel their best
• Feel energized by sales goals and love making connections with people
• Are a natural leader who enjoys guiding others and creating a positive team culture
• Communicate clearly and love being the go-to problem solver
• Prefer being given clear goals and expectations—and then being trusted to own the outcome
• Thrive in a fast-paced, high-energy environment with structure and support
• Are looking for a career path, not just a job

Apply Today

If you’re ready to lead with heart and elevate your career in the fitness industry, we’d love to meet you. Join the team at Pure Barre Richmond – Near West End and help build a thriving, empowered community—one member at a time.