Lead Sales Associate

The Salvation Army North & Central Illinois Division; Belleville (IL); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Voluntary life insurance

403(b) retirement savings plan

Sick days

Vacation days

Discretionary days

Personal days

Paid holidays

Job summary

The Salvation Army North & Central Illinois Division is seeking a Lead Store Sales Associate in Belleville, IL. This part-time role supports store operations, delivers strong customer service, and helps manage daily retail activities to fund community programs.

You will participate in opening and closing procedures, assist with product sales, and ensure a positive shopping experience while adapting to evenings and weekends as scheduled.

Qualifications

• Customer service orientation required.
• Availability for evenings, weekends and holidays.
• Willingness to learn store procedures and policies.
• Ability to work with minimal supervision and in a team.

Responsibilities

• Assist management with product sales and acquisition.
• Help execute store opening and closing procedures.
• Handle banking and daily deposits.
• Support strategies to meet sales goals and manage inventory turnover.
• Maintain displays and floor layouts to improve store appeal.

Skills

Customer service

Team leadership

Retail operations

Cash handling

Open/close procedures

Product rotation

Communication

Tools

POS system

Job description

Location: Belleville, IL

Pay: $16.00 per hour

Job Type: Part-time

Schedule: 25-28 hours per week, including evenings, weekends, and holidays as scheduled

Benefits: Voluntary life insurance, 403(b) retirement savings plan (must enroll), sick/vacation/discretionary/personal days, paid holidays

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You'll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!