Full-Time Lead Sales Associate

The Salvation Army North & Central Illinois Division; Clarkston (MI); On-site; USD 23,047 - 28,929; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Clarkston, MI is seeking a dedicated Lead Sales Associate to support the store management team. This full-time role emphasizes efficient retail operations, exceptional customer service, and mission-driven work in the local community.

You will participate in sales, operations, and leadership duties, including opening/closing procedures, banking, and inventory turnover, while working a schedule of 40 hours per week with evenings, weekends, and holidays as

Qualifications

• Customer service experience is preferred.
• Availability for evenings, weekends and holidays.
• Ability to support store management and operate as part of a team.

Responsibilities

• Support management with sales and product acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet sales and inventory goals.
• Maintain product rotation and inventory turnover.
• Provide excellent customer service and maintain store cleanliness.
• Support displays, floor layout, and store appearance.
• Communicate with management about operations and policy implementation.

Skills

Customer service

Leadership

Store operations

Cash register support

Team communication

Job description

Lead Sales Associate

Location: Clarkston MI

Pay: $16.73 - $21 per hour

Job Type: Full-time

Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We’re seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You’ll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more