Lead Retail Ticket Sales Cashier

Grand Canyon Resort Corporation; Peach Springs (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Dental insurance

HUALAPAI PREFERENCE

Job summary

Grand Canyon West is seeking a Lead Retail & Ticket Sales Cashier to manage the gift shop, operate POS and ticket systems, and handle cash and credit transactions. You will convey the Skywalk story and assist with training less experienced staff while providing outstanding guest service.

The role supports inventory, customer questions about locations and culture, and works in a fast-paced retail environment with high transaction volume. Preference given to Hualapai Tribal members.

Qualifications

• Good oral communication skills.
• POS system experience and cash handling ability.
• Valid driver's license preferred.
• Ability to lift up to 25 pounds.
• Preference given to Hualapai Tribal members.

Responsibilities

• Handle cash and credit transactions using POS and ticket systems.
• Balance assigned cash drawer and end-of-day reports.
• Follow cash control policies and procedures.
• Assist in photo sales area as needed.
• Answer guest questions about Skywalk, Grand Canyon West, and Hualapai culture.
• Maintain retail inventory and sales areas.
• Foster teamwork, multi-task, and maintain positive relationships.
• Train new cashiers on duties and responsibilities; serve as role model.

Skills

Good oral communication

POS system / cash handling experience

Valid driver’s license

Lifting up to 25 pounds

Education

High School Diploma or GED

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Dental insurance
• HUALAPAI PREFERENCE

Position: Lead Retail & Ticket Sales Cashier

Department: Skywalk

Classification: Non-Exempt

Salary Range: NE2W

Supervisor: Retail Supervisor

Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.

Position Summary:

Retail and Ticket Sales Cashiers are responsible for maintaining the retail gift shop, operating all the systems in the retail area, photo sales area and ticket sales area and handling cash and credit sales transactions utilizing the POS and ticket sales systems. Cashiers convey the story of the Skywalk to guests and answer questions concerning Grand Canyon West locations and operations and Hualapai history and culture. Outstanding customer service is provided at all times. Acts as Lead Retail and Ticket Sales Cashier and assists in training less experienced or new cashiers. Assist with inventory maintenance tasks.

Knowledge and Abilities:

Demonstrated ability to communicate well and interact with guests in a clear concise manner.

Demonstrated ability to provide outstanding customer service by providing prompt, courteous and helpful information to guests. Ability to stay calm and focused in a fast paced environment.

Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.

Demonstrated ability to reconcile cash drawer and end of day sales reports.

Demonstrated ability to work in and foster a team environment, multi-task efficiently and maintain positive working relationships.

Knowledge of the Skywalk, Grand Canyon West locations, operations, Hualapai history and culture.

Duties & Responsibilities:

1. Handle cash and credit transactions using the POS and ticket sales systems.
2. Responsible for assigned cash drawer and end of day balancing of cash and sales reports.
3. Handle all transactions using proper cash control policies and procedures.
4. Assist in photo sales area, as needed.
5. Assist guests with questions they have concerning the Skywalk, Grand Canyon West locations, operations, Hualapai history and culture. Provide outstanding customer service using high service standards.
6. Assist with maintaining retail inventory and sales areas.
7. Foster a team environment, multi-task efficiently and maintain positive working relationships.
8. Assist with training new or less experienced Retail & Sales Cashiers on all duties and responsibilities. Act as a role model for the team.
9. Perform other work-related duties as assigned.

Qualifications:

1. Good oral communication skills.
2. Valid Driver’s License with clean driving record preferred.
3. High School Diploma or GED.
4. Ability to lift up to 25 pounds.
5. Prior experience working with a POS system or cash handling preferred.
6. Preference given to Hualapai Tribal members.

Working Conditions:

Typical retail environment with high transaction volume. May be required to lift 25 lb. merchandise boxes. Must be able to work varying schedules, weekends and holidays.

| | Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B

Revised: April 29, 2012