Lead Retail Supervisor - Inspire Teams, Elevate Customer Experience

Tapestry, Inc.; Tigard (OR); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, located in Tigard, Oregon, seeks a Lead Supervisor to maintain leadership on the sales floor and drive sales while delivering an exceptional customer experience. You will lead brand initiatives, support store operations, and develop the team to meet KPIs and customer expectations.

The role emphasizes recruiting and coaching, monitoring sales data, and upholding Coach values across the team to foster an inclusive, high-performing environment.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; bend, reach, climb as needed.
• Strong leadership presence and ability to drive sales and customer experience.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Lead implementation of company initiatives and support full operation of the business.
• Monitor and analyze sales data to identify trends and improve store performance and customer experience.
• Recruiting, interviewing, and performance evaluation support for the team; provide guidance to improve individual and business goals.

Skills

Retail leadership

Customer service

Team development

Hiring & coaching

Job description

Coach, located in Tigard, Oregon, seeks a Lead Supervisor to maintain leadership on the sales floor and drive sales while delivering an exceptional customer experience. You will lead brand initiatives, support store operations, and develop the team to meet KPIs and customer expectations.

The role emphasizes recruiting and coaching, monitoring sales data, and upholding Coach values across the team to foster an inclusive, high-performing environment.