Lead Retail Supervisor: Brand & Team Growth

Tapestry, Inc.; Buffalo (NY); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Buffalo, NY is seeking a Brand Ambassador to maintain leadership on the sales floor, drive sales targets, and deliver an exceptional customer experience. You will embody Coach values, support store operations, assist in recruiting and training, analyze sales trends, and help build an inclusive, high‑performing team aligned with Tapestry's standards.

The role offers competitive pay and benefits, including medical, dental, vision, and retirement offerings, as well as commuter and tuition

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and support full operation of the business.
• Maintain a growth mindset for business and personal development initiatives.
• Establishes trust, maintains integrity, and supports an environment of collaboration to promote an inclusive culture.
• Monitors and analyzes sales data, identifies trends, and makes recommendations to enhance store performance.
• Exemplifies strong business acumen and executes strategies to achieve store goals / KPIs.
• Supports the store with recruiting, interviewing, performance evaluation, and training as needed.
• Provides feedback to improve individual performance and ensures accountability.
• Enforces company policies and store procedures.

Skills

Sales leadership

Customer service

Team collaboration

Store operations

Job description

Coach in Buffalo, NY is seeking a Brand Ambassador to maintain leadership on the sales floor, drive sales targets, and deliver an exceptional customer experience. You will embody Coach values, support store operations, assist in recruiting and training, analyze sales trends, and help build an inclusive, high‑performing team aligned with Tapestry's standards.

The role offers competitive pay and benefits, including medical, dental, vision, and retirement offerings, as well as commuter and tuition