Lead Retail Stylist & Customer Experience Champion

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Costa Mesa (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

Soma, part of KnitWell Group, is seeking a Sales Lead at Store 5261-South Coast Plaza in Costa Mesa, CA. You will partner with store leaders, supervise the team, and model customer-centered experiences that reflect our hospitality culture.

Responsibilities include opening/closing duties, coaching, scheduling support, and maintaining brand standards while driving sales. The role requires 2 years of retail management experience and a flexible schedule, including nights and weekends.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products, maneuver on floor and stockroom, operate the register, and lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Communication

Team leadership

Flexible schedule

Customer service

Lifting 50 lbs

Job description

Soma, part of KnitWell Group, is seeking a Sales Lead at Store 5261-South Coast Plaza in Costa Mesa, CA. You will partner with store leaders, supervise the team, and model customer-centered experiences that reflect our hospitality culture.

Responsibilities include opening/closing duties, coaching, scheduling support, and maintaining brand standards while driving sales. The role requires 2 years of retail management experience and a flexible schedule, including nights and weekends.