Lead Retail Store Manager — Drive Sales & Team Growth

Citi Trends; Clarksdale (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

Citi Trends is a leading off-price retailer dedicated to delivering great style and exceptional prices. We are seeking an Assistant Store Manager to support daily store operations, lead teams, and drive sales performance in a fast-paced environment.

You will partner with the Store Manager to hire, onboard, and develop store associates while maintaining exceptional customer service and adherence to company policies.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.

Skills

People Leadership

Hiring & Recruiting

Customer Service

Communication

Organizational Skills

Time Management

Flexibility

Education

High School Diploma or equivalent

Job description

Citi Trends is a leading off-price retailer dedicated to delivering great style and exceptional prices. We are seeking an Assistant Store Manager to support daily store operations, lead teams, and drive sales performance in a fast-paced environment.

You will partner with the Store Manager to hire, onboard, and develop store associates while maintaining exceptional customer service and adherence to company policies.