Tile Store Manager: Lead, Coach & Drive Sales

The Tile Shop; Deptford Township (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Benefits package

HSA contributions

401(k) matching

Team environment

Job summary

The Tile Shop is hiring a Store Manager who leads with a people- and sales-driven spirit to deliver exceptional customer experiences. You will build and mentor a team, coach on policies, and set the example for outstanding service while driving sales.

As a Store Manager, you will supervise Assistant Managers and Sales Associates, learn store and warehouse operations, manage schedules, and ensure inventory accuracy to meet goals and brand standards.

Qualifications

• 2+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales experience

Team leadership

Work ethic

Learning mindset

Positive attitude

Detail oriented

Design sense

Math & computer skills

English proficiency

Relevant experience

Tools

None

Job description

The Tile Shop is hiring a Store Manager who leads with a people- and sales-driven spirit to deliver exceptional customer experiences. You will build and mentor a team, coach on policies, and set the example for outstanding service while driving sales.

As a Store Manager, you will supervise Assistant Managers and Sales Associates, learn store and warehouse operations, manage schedules, and ensure inventory accuracy to meet goals and brand standards.