Lead Retail Sales Associate, Key Holder — Big & Tall

DXL Group; Lansing (MI); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who delivers exceptional guest experiences and drives sales in a fast-paced environment. This role focuses on building long-term relationships with guests and coaching team members to achieve goals.

You will welcome guests, become a product knowledge expert across a broad range of apparel, and help maintain store operations while upholding our standards for service and

Qualifications

• High school diploma or equivalent; college/university degree helpful not required.
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Welcome guests by spending quality time to learn needs and lifestyle.
• Sell a broad range of apparel including private labels, name brands, and tailored clothing.
• Coach and train team on selling skills, behaviors and store procedures.

Skills

Customer service

Coaching team members

Product knowledge

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who delivers exceptional guest experiences and drives sales in a fast-paced environment. This role focuses on building long-term relationships with guests and coaching team members to achieve goals.

You will welcome guests, become a product knowledge expert across a broad range of apparel, and help maintain store operations while upholding our standards for service and