Retail Sales Lead & Key Holder - Big & Tall

Dxl-Big-; Toledo (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder to build lasting guest relationships through an unmatched shopping experience. You will coach team members and contribute to a fast-paced environment focused on customer service and sales.

Responsibilities include welcoming guests, leveraging product knowledge across private labels and brands, and coaching the sales team on selling skills and store procedures.

Qualifications

• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Superior customer service

Problem resolution

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder to build lasting guest relationships through an unmatched shopping experience. You will coach team members and contribute to a fast-paced environment focused on customer service and sales.

Responsibilities include welcoming guests, leveraging product knowledge across private labels and brands, and coaching the sales team on selling skills and store procedures.