Retail Sales Lead & Key Holder — Big & Tall Apparel

dxlcareer; Hanover (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences and coaching teammates in a fast-paced environment.

You will welcome guests, become a product knowledge expert across private labels, name brands, and tailored clothing, and help build a high-performing sales team through ongoing coaching and training.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences and coaching teammates in a fast-paced environment.

You will welcome guests, become a product knowledge expert across private labels, name brands, and tailored clothing, and help build a high-performing sales team through ongoing coaching and training.