Lead, Retail Print Production — Drive Quality & Service

Staples; Oceanside (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Career development program

401(k) with company match

Health, dental and vision insurance

Associate discounts on in-store and on

Job summary

Staples in Oceanside, CA is seeking Print Production Leads to manage the in-store print workflow and serve as the go-to person for machine operations and production processes. You will collaborate with teammates and help customers while delivering a fun, team-oriented retail culture.

The role involves producing prints from orders submitted in-store, online, or via email; proving proofs, editing quickly, and coaching associates to maintain high quality and efficient production.

Qualifications

• Flexible schedule based on store's needs
• Ability to multi-task and prioritize production steps
• Detail-oriented with quality focus

Responsibilities

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers' needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Teamwork

Problem solving

Tools

Adobe Creative Suite

Microsoft Word / Publisher

Job description

Staples in Oceanside, CA is seeking Print Production Leads to manage the in-store print workflow and serve as the go-to person for machine operations and production processes. You will collaborate with teammates and help customers while delivering a fun, team-oriented retail culture.

The role involves producing prints from orders submitted in-store, online, or via email; proving proofs, editing quickly, and coaching associates to maintain high quality and efficient production.