Lead Retail Customer Service Associate: Growth and Benefits

Automatic Data Processing, Inc.; Frisco (TX); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free work uniforms

Free fountain drinks

Daily Pay Partner

Health, dental, vision, disability, &

Life, and critical Illness insurance

Job summary

TXB in Frisco, TX is seeking a Lead Customer Service Associate to back the store management team with daily operations, including cash handling, customer service, and housekeeping. You will help ensure an exceptional guest experience and uphold our “Leave ’em Better” pledge.

Reliable, punctual team player with strong math skills and the ability to train others is essential; leadership responsibilities and shift coverage may be required, including nights/weekends.

Qualifications

• Customer relationship experience is required
• Successful completion of on-the-job training.

Responsibilities

• Assist customers with questions or price discrepancies and balance cash register at start and end of shift
• Greet customers entering the location and provide a clean, welcoming environment
• Support store management by handling cash, transactions, and basic housekeeping tasks
• Train other team members on company policies and procedures
• Lead and supervise team members and ensure store operations in the absence of the General Manager
• Participate in store level marketing programs and ensure in-stock conditions

Skills

Customer relationship

Team leadership

Cash handling

Education

On-the-job training completion

Tools

Excel

Outlook

Word

Job description

TXB in Frisco, TX is seeking a Lead Customer Service Associate to back the store management team with daily operations, including cash handling, customer service, and housekeeping. You will help ensure an exceptional guest experience and uphold our “Leave ’em Better” pledge.

Reliable, punctual team player with strong math skills and the ability to train others is essential; leadership responsibilities and shift coverage may be required, including nights/weekends.