Lead Retail Associate: Customer Service & Store Ops

Dollar General; Henryetta (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a general cashier and stocker with lead capacity in the absence of the Store Manager or Assistant Store Manager. The role focuses on customer service, merchandising, and loss prevention while ensuring a clean, organized store environment.

Responsibilities include unloading, stocking, plan‑o‑grams, cashier duties, and ensuring operational procedures are followed to maximize profitability and customer satisfaction.

Qualifications

• Ability to perform basic math including percentages.
• Knowledge of cash handling procedures and cashier accountability.
• Ability to use IBM cash register functions.
• Familiarity with plan‑o‑gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to store procedures.
• Stock merchandise and rotate products on shelves.
• Assist in plan‑o‑gram implementation and maintenance.
• Greet customers and help locate merchandise.
• Operate cash register and process payments.
• Maintain cleanliness and safety in store areas.
• Provide customer service leadership when needed.
• Open/close the store under direction and manage cash procedures.

Skills

Cash handling

Plan‑o‑grams

Customer service leadership

Mathematical calculations

Interpersonal communication

Education

High school diploma or equivalent

Tools

None

Job description

Dollar General is seeking a general cashier and stocker with lead capacity in the absence of the Store Manager or Assistant Store Manager. The role focuses on customer service, merchandising, and loss prevention while ensuring a clean, organized store environment.

Responsibilities include unloading, stocking, plan‑o‑grams, cashier duties, and ensuring operational procedures are followed to maximize profitability and customer satisfaction.