Lead Retail Associate & Customer Service Leader

Dollar General Corporation; Cleveland (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Cashier/Stocker lead to operate in a store environment. You will lead in the absence of managers, provide exemplary customer service, and help maximize profitability and teamwork while protecting assets.

Duties include unloading trucks, stocking, plan-o-grams, assisting customers, operating registers, maintaining cleanliness, and supporting store security. This role emphasizes reliable, everyday performance in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent; six months of supervisory experience preferred.
• Relocation assistance is not available for this position.
• Dollar General is an equal opportunity employer.

Responsibilities

• Unload trucks according to store processes.
• Stock and rotate merchandise; build displays.
• Assist customers by locating merchandise.
• Operate cash register and process payments; bag items.
• Maintain a clean, safe store environment and assist in plan‑o‑gram maintenance.
• In absence of store leadership, authorize refunds and overrides; manage registers and deposits.

Skills

Math calculations

Cash handling

Plan-o-gram reading

Interpersonal skills

Safety policies

Supervisory experience

Cashier accountability

Education

HS diploma or equivalent

Tools

IBM cash register

Job description

Dollar General Corporation is seeking a Cashier/Stocker lead to operate in a store environment. You will lead in the absence of managers, provide exemplary customer service, and help maximize profitability and teamwork while protecting assets.

Duties include unloading trucks, stocking, plan-o-grams, assisting customers, operating registers, maintaining cleanliness, and supporting store security. This role emphasizes reliable, everyday performance in a fast-paced retail setting.