Lead Retail Associate: Customer Service & Stock Leader

Dollar General; Wilton (ND); In loco; USD 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

Dollar General is seeking a Cashier and/or Stocker who can lead in the absence of the Store Manager. You will help set plan-o-grams, maintain displays, provide superior customer service, and protect assets while maximizing profitability and teamwork.

Responsibilities include unloading trucks, stocking merchandise, operating the register, assisting customers, and helping maintain a clean, safe store environment.

Competenze

• High school diploma or equivalent and six months of supervisory experience preferred.
• Experience with cash handling and cash accountability preferred.

Mansioni

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer’s purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Conoscenze

Cash handling

Register operations

Plan-o-gram reading

Customer service

Inventory

Safety procedures

Formazione

High school diploma or equivalent

Strumenti

IBM cash register

POS system

Descrizione del lavoro

Dollar General is seeking a Cashier and/or Stocker who can lead in the absence of the Store Manager. You will help set plan-o-grams, maintain displays, provide superior customer service, and protect assets while maximizing profitability and teamwork.

Responsibilities include unloading trucks, stocking merchandise, operating the register, assisting customers, and helping maintain a clean, safe store environment.