Lead Retail Associate — Customer Service & Community Impact

Mykroc; Brighton (MI); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Brighton, MI is seeking a dedicated Lead Store Sales Associate to support our store management team and help turn donations into funding for community programs. You will assist with opening and closing, handle banking and deposits, manage inventory turnover, and work to meet product acquisition, production and sales goals while delivering excellent customer service.

Training is provided, with ongoing coaching from store leadership and a mission-driven work

Qualifications

• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Assist others with basic register problem solving.

Skills

English communication

POS system

Cash handling

Education

High School Diploma or equivalent

Tools

Payroll program

Job description

The Salvation Army Thrift Store in Brighton, MI is seeking a dedicated Lead Store Sales Associate to support our store management team and help turn donations into funding for community programs. You will assist with opening and closing, handle banking and deposits, manage inventory turnover, and work to meet product acquisition, production and sales goals while delivering excellent customer service.

Training is provided, with ongoing coaching from store leadership and a mission-driven work