Part-Time Lead Sales Associate

The Salvation Army USA Central Territory; Brighton (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Comprehensive benefits package

Professional development

Supportive work environment

Employee Discount

Job summary

The Salvation Army Thrift Store in Brighton, MI is seeking a dedicated Lead Store Sales Associate to support our store management team and drive efficient daily operations.

You will deliver excellent customer service, assist with product sales and inventory, and provide direction in the absence of store leadership. This part-time role includes paid training, flexible scheduling (evenings and weekends), a supportive, mission-driven environment, and comprehensive benefits.

Qualifications

• Customer service experience preferred.
• Ability to lead a team in the absence of management.
• Strong attention to detail in store operations and banking.

Responsibilities

• Support management with sales, acquisitions, and store procedures.
• Implement opening and closing procedures.
• Handle banking and daily deposits.
• Maintain displays and floor layout plans.
• Resolve customer complaints and enhance shopping experience.

Skills

Customer service

Team leadership

Cash handling

Store operations

Job description

Lead Sales Associate

Location: Brighton MI Pay: $16.73 - $21 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You'll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!