Lead Restoration Technician & Crew Chief - Drying & Mitigation

IICRC; Richland Hills (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

ServiceMaster TEAM in Texas seeks a Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams. The role requires strong IICRC alignment, hands-on leadership, and the ability to manage moisture inspection and drying operations.

The ideal candidate has experience with drying science, team leadership, and coordination with Project Management. Excellent communication with customers and adjusters is essential, along with on-call readiness.

Qualifications

• 1-3 years restoration, mitigation, or disaster recovery experience.
• Demonstrated leadership or crew lead experience.
• Valid driver’s license with acceptable driving record.
• Ability to lift 50+ lbs and work in physically demanding environments.
• Availability for emergency response and on-call rotation.

Responsibilities

• Lead water damage restoration.
• Direct daily jobsite operations.
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations.
• Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management.
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment.
• Oversee controlled demolition and removal per approved scope.
• Enforce PPE usage, containment, and cross-contamination control.
• Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs.
• Document moisture readings, equipment placement, job progress, and photos using restoration software.
• Communicate professionally with customers, adjusters, and internal teams.
• Assist in training, mentoring, and evaluating technicians at all skill levels.

Skills

Leadership

Emergency response

Physical fitness

Tools

Restoration software

Job description

ServiceMaster TEAM in Texas seeks a Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams. The role requires strong IICRC alignment, hands-on leadership, and the ability to manage moisture inspection and drying operations.

The ideal candidate has experience with drying science, team leadership, and coordination with Project Management. Excellent communication with customers and adjusters is essential, along with on-call readiness.