Lead Restaurant Team — Guest Experience & Growth

Dhanani Group Inc; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc in Omaha, NE, is seeking a restaurant supervisor to lead a fast-paced BK team. You’ll train and coach staff, monitor service standards, and help manage scheduling and costs. The role emphasizes guest satisfaction, quality, and teamwork in a high-volume environment. Strong communication and problem-solving skills are essential.

You'll contribute to a culture of servant leadership, ensure safety and HACCP compliance, and support the GM in achieving financial goals.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—creates a service experience so guests return.
• Administration—maintains balance between guest and employee experience and financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors for next levels.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the GM to create action plans to improve guest metrics.
• Reviews sales and scheduling to meet QSC (Quality, Service, Cleanliness).
• Ensures accuracy of daily numbers, cash handling and HACCP logs.
• Reviews inventory and cost controls.
• Monitors people charts and production planning and makes adjustments.
• Creates and monitors schedules and onboarding for new team members.
• Implements action plans addressing employee needs and Operational Assessments.

Skills

Guest service

Supervisory experience

Team leadership

Effective communication

Education

High school diploma or equivalent

Job description

Dhanani Group Inc in Omaha, NE, is seeking a restaurant supervisor to lead a fast-paced BK team. You’ll train and coach staff, monitor service standards, and help manage scheduling and costs. The role emphasizes guest satisfaction, quality, and teamwork in a high-volume environment. Strong communication and problem-solving skills are essential.

You'll contribute to a culture of servant leadership, ensure safety and HACCP compliance, and support the GM in achieving financial goals.