kitchen Leadership

Chick-fil-A; Streetsboro (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Chick-fil-A in Streetsboro, OH seeks a Leader who will guide and develop teammates, deliver exceptional guest experiences, and uphold the brand’s standards in hospitality, food safety, and quality.

You will coach others, drive operational excellence, use data to improve restaurant performance, and help build a culture of service, teamwork, and continuous improvement. This role offers the chance to influence people and the community by leading by example in a fast-paced environment.

Qualifications

• Leadership
• Coaching
• Operational Excellence
• Data-driven decisions
• Communication
• Problem solving
• Food safety
• Hospitality
• Team development

Responsibilities

• Coach and develop team members to deliver exceptional guest experiences.
• Drive operational excellence and uphold food safety, quality, hospitality standards.
• Lead by example and cultivate a service-driven culture with teamwork and continuous improvement.

Job description

As a Leader at Chick-fil-A, you will play a vital role in creating a remarkable experience for both guests and team members. Leaders are responsible for coaching and developing others, driving operational excellence, and cultivating a culture rooted in service, teamwork, and continuous improvement.

This position requires individuals who lead by example, communicate effectively, and thrive in a fast-paced environment. Leaders are expected to make sound decisions, solve problems proactively, and maintain high standards of food safety, quality, hospitality, and operational execution.

Beyond daily operations, Leaders are responsible for developing future leaders, creating accountability, improving restaurant performance through data-driven decision-making, and ensuring every guest interaction reflects the Chick-fil-A commitment to care and excellence. Successful candidates demonstrate humility, initiative, integrity, and a passion for serving others while inspiring those around them to achieve their best.

This is more than a management position—it is an opportunity to influence people, strengthen the culture, and help build a restaurant that positively impacts its guests, team members, and the surrounding community.