Lead Restaurant General Manager - Drive Guest Experience

Smashburger; Colorado Springs (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly Bonus

Get Paid $ to Refer your Friends*

RGMs, RMs, & SLs are entitled to one (

Paid time off – vacation and sick*

Medical, Dental and Vision Options*

401K match (21 and older)

Flexible schedules in a fun, family...

Employee Assistance Program

Fast track for career opportunities

Free uniform

Job summary

Smashburger in Colorado Springs seeks an experienced Restaurant General Manager to lead daily operations and develop a high-performing team. You will oversee staffing, onboarding, training, and compliance while modeling service standards and resolving guest concerns.

The role focuses on labor control, inventory, and cost of goods while driving sales through scheduling, community engagement, and local marketing.

Qualifications

• 1-2 years of Restaurant General Manager experience in restaurants.
• Flexible to work nights, weekends, and holidays.
• Follow Smashburger uniform standards and policies.
• Complete Smashburger training program.
• Strong communication, people management, and leadership abilities.
• Attention to detail, time management, and organization.

Responsibilities

• Lead and develop Restaurant Managers, Shift Leaders, and team members.
• Oversee staffing, scheduling, onboarding, and training in the restaurant.
• Deliver exceptional guest experiences and resolve guest concerns.
• Manage labor, inventory, and operating costs; drive sales through scheduling and local marketing.
• Foster a positive work environment and develop future leaders.

Skills

Leadership

Communication

Time management

People management

Organizational skills

Customer focus

Tools

Food safety awareness

Staff scheduling

Job description

Smashburger in Colorado Springs seeks an experienced Restaurant General Manager to lead daily operations and develop a high-performing team. You will oversee staffing, onboarding, training, and compliance while modeling service standards and resolving guest concerns.

The role focuses on labor control, inventory, and cost of goods while driving sales through scheduling, community engagement, and local marketing.