Lead, Residential Youth Services Unit

Youth Opportunity; Bartlett (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% employer match

PTO and holidays – Earn 4 hours of PTO

Free RX delivery on most medications

Tuition reimbursement and professional

Robust Employee Assistance Program

Supportive, mission-driven work环境

Job summary

Youth Opportunity is seeking a Unit Manager to oversee the operations of a residential housing unit at Bartlett Primary Assessment Center in Bartlett, TN. You will supervise Shift Supervisors and Youth Care Specialists, ensuring youth safety, staff accountability, and facility compliance on a hands-on leadership level.

The role requires coordinating with clinical and operational teams, maintaining program schedules, and guiding staff development, with evenings, weekends, and holidays as needed.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum three years of experience working with youth in a residential behavioral health or juvenile justice setting.
• Prior supervisory experience in a similar environment.
• Valid driver’s license and ability to pass a background check.
• Ability to meet Certified Behavioral Health Technician (CBHT) training within 9 months.

Responsibilities

• Manage the day-to-day operations of a housing unit, ensuring cleanliness, safety, and youth well‑being
• Supervise, schedule, and evaluate assigned staff, providing training and corrective guidance as needed
• Monitor staff performance, attendance, and conduct, and accelerate issues appropriately
• Oversee youth activities, unit schedules, and implementation of structured programming
• Coordinate with clinical and operational teams to manage youth intake, appointments, and discharges
• Ensure compliance with state regulations and facility policies, including security procedures and behavior management systems
• Conduct room checks, monitor for contraband, and maintain secure environments
• Review and investigate incident reports, grievances, and use of restraints or confinement
• Administer medications and maintain accurate documentation
• Conduct routine inspections and implement corrective actions as needed
• Maintain logs and prepare narrative reports regarding youth behavior, staffing, and unit operations
• Assist with onboarding, training, and professional development of unit staff

Skills

Supervisory experience

Leadership

Interpersonal skills

Driver’s license

CBHT training

Education

Bachelor’s degree

Job description

Youth Opportunity is seeking a Unit Manager to oversee the operations of a residential housing unit at Bartlett Primary Assessment Center in Bartlett, TN. You will supervise Shift Supervisors and Youth Care Specialists, ensuring youth safety, staff accountability, and facility compliance on a hands-on leadership level.

The role requires coordinating with clinical and operational teams, maintaining program schedules, and guiding staff development, with evenings, weekends, and holidays as needed.