Impactful Lead Youth Care Specialist (Residential)

Thompson; Knoxville (TN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401K Match

3 weeks PTO + 10 holidays

Education Reimbursement

iPhone and Laptop provided

Mileage Reimbursement

Job summary

Thompson in Knoxville, TN is hiring a Lead Youth Care Specialist for our youth residential programs. The role requires supervising staff, coordinating onboarding, and ensuring trauma-informed service delivery, with a focus on maintaining staffing across multiple sites.

The position offers full-time hours, comprehensive benefits, PTO, holidays, and opportunities for growth within a values-driven organization. Requires a valid driver’s license and experience in youth services.

Qualifications

• Leadership or supervisory experience preferred.
• Trauma-informed care knowledge and crisis intervention experience.
• Must have a valid driver’s license and meet credentialing standards.

Responsibilities

• Provide coaching and feedback to Youth Care Specialists (YCS).
• Assist onboarding of new staff including training and documentation.
• Serve as point of contact for YCS staff when Supervisors are off-site.
• Monitor staffing and shift coverage across sites.
• Document youth interactions, shift notes and incident reports.
• Support audits and ensure documentation meets standards.
• Ensure adherence to trauma-informed care principles and goals.
• Collaborate with Supervisors and Coordinators to align staffing.
• Participate in team meetings, hiring panels, and planning sessions.
• Relay feedback from YCS staff to leadership.
• Perform other duties as assigned.

Education

High School Diploma

Bachelor’s Degree preferred

Leadership experience

Trauma-informed care knowledge

Crisis intervention

Microsoft Office Suite

Driver’s License

Tools

Microsoft Office Suite

Job description

Thompson in Knoxville, TN is hiring a Lead Youth Care Specialist for our youth residential programs. The role requires supervising staff, coordinating onboarding, and ensuring trauma-informed service delivery, with a focus on maintaining staffing across multiple sites.

The position offers full-time hours, comprehensive benefits, PTO, holidays, and opportunities for growth within a values-driven organization. Requires a valid driver’s license and experience in youth services.