Lead Residential Supervisor

Helix Human Services; Springfield (MA); On-site; USD 24,000 - 26,000; Full time

Job summary

Helix Human Services is seeking a Lead Residential Supervisor in Springfield, MA to oversee daily operations of two youth residential programs. You will supervise staff and ensure engaging activities with consistent routines while supporting a trauma-informed care approach.

Responsibilities include collaboration with clinical staff to meet individual treatment goals, stepping in for leadership when needed, and maintaining high independence and organizational standards.

Qualifications

• 3 years of experience working with children in a residential setting.
• 1-year supervisory experience.
• Massachusetts MAP certification within 90 calendar days of hire.
• Knowledge of residential milieu concepts.
• Ability to work in a team treatment approach.
• High independence and organizational skill.
• Valid driver's license with good driving record.
• Strong English reading/writing/speaking skills; bilingual preferred.
• Proficiency with computers, phones, and copiers; MS Office.

Responsibilities

• Supervise daily operations of the residential program and staff.
• Engage youth with creative activities and consistent routines.
• Collaborate with clinical staff to meet individual treatment plans.
• Lead shift in absence of program manager and assistant manager.
• Support trauma-informed care practices under Building Communities of Care.

Skills

Experience with children

Supervisory experience

Team-based treatment approach

Independence and organization

English proficiency

Driver's license

Microsoft Office

Bilingual preferred

Tools

Word

Outlook

Excel

Job description

Full Time Management Springfield, MA, US

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $24.00 To $26.00 Annually

The Lead Residential Supervisor plays a vital supervisory level role in the therapeutic support of young children and adolescents with social, emotional, and behavioral needs. The Lead Residential Supervisor is primarily responsible for managing the day-to-day youth experience of the residential program. They are responsible for ensuring that staff is directly engaging the youth through creative daily activities and consistent structure/routine. They serve as a therapeutic agent to young children and adolescents with emotional and behavioral needs. They are also a key part of the program leadership and responsible for program operations in the absence of the program manager and assistant program manager. Under the direction of the assistant Program Manager, the Lead Residential Supervisor will assume the leadership and supervisory responsibilities for the assigned shift. As a member of the interdisciplinary treatment team, the Lead Residential Supervisor will collaborate with the clinical staff to ensure the objectives of the individual treatment plans are being met, utilizing Building Communities of Care Trauma Informed Care model.

The Residential Programs consist of two youth sites located in Springfield, MA. The Cottage Residential program is an inclusive environment designed to support male clients, regardless of how they identify, who have experienced trauma, with moderate to severe mental health and behavioral challenges. The SHARP Residential Program supports youth who identify within the LGBTQIA+ community. This specialty residential program supports youth who have experienced trauma, with moderate to severe mental health and behavioral health challenges and may be struggling with their personal identity.

Schedule

Sunday through Wednesday shift, 12 p.m. - 10 p.m.

Qualifications:

• 3 years of experience working with children in a residential setting.


• 1-year supervisory experience.


• Must be Massachusetts MAP (Medication Administration) within 90 calendar days from the date of hire.


• Requires knowledge of residential milieu concepts.


• Requires the ability to work in a team treatment approach.


• Requires high degree of independence and organizational skill.


• Requires a current valid driver’s license with a good driving record.


• Must possess the skills for effective use of the English language to read, write, and speak (i,e., to express ideas, state facts, and provide information in person/reports/correspondence); bilingual preferred.


• Proficient with computers, phones, and copiers.


• Proficient with e-mail, internet savvy, and Microsoft Office products (Word, Outlook, and Excel).

Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply!Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community .