Program Supervisor, Greenfield, MA

The Key Program, Inc; Greenfield (MA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Paid vacation and holidays

Paid sick and personal time

Retirement program

Job summary

The Key Program, Inc. in Greenfield, MA seeks a Program Supervisor to oversee a residential program serving youth ages 12–17.

The role involves managing daily operations, ensuring quality services, and maintaining strong collaborations with funding sources and clinical teams. Qualified candidates hold a bachelor’s in a human service field, with 1–3 years supervisory experience; a Master’s degree and prior DEEC licensing experience are preferred.

Qualifications

• Bachelor's degree in a human service-related field is required.
• 1–3 years of supervisory experience in a residential setting.
• Master’s degree and prior DEEC licensing experience preferred.
• Candidates must be 21+ and have a valid driver’s license and insured car.

Responsibilities

• Manage daily program operations.
• Ensure services meet contractual requirements.
• Develop and maintain relationships with funding sources and collateral services.
• Promote family-centered and strength-based approaches.
• Collaborate with clinicians to ensure licensing standards are met.
• Orient, train and supervise program staff.
• Prepare staff schedules.
• Participate in on-call and back-up coverage, including nights/weekends.

Skills

Supervisory experience

Leadership

Communication

Trauma-informed care

Education

Bachelor's degree in human services

Master’s degree (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admin Support 541 FT Full-Time Greenfield, MA, US 1 Attachments

30+ days ago Requisition ID: 1265

Key is seeking a Program Supervisor for its residential program located in Greenfield, MA that serves 9 youth ages 12-17 years old referred by DCF (Department of Children and Family) Join a dedicated team of supervisors, clinicians, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.

Qualifications

The Program Supervisor (PS) is a salaried mid-level management position requiring a bachelor's degree in a human service-related field and 1- 3 years of supervisory experience in a residential setting. Master’s degree and prior experience in DEEC licensing is preferred. All candidates must be 21 years of age or older; have a valid state driver's license; and, have a legally registered and insured car for work use.

Responsibilities

• Manage daily program operations


• Ensure clients receive quality services that comply with contractual requirements


• Develop and maintain positive working relationships with funding sources and collateral services


• Promote family-centered and strength-based philosophies within the program


• Collaborate with program clinicians and regional clinical teams to ensure program and treatment services are adhering to licensing standards


• Orient, train and supervise program staff


• Prepare staff schedules


• Participate in regional on call and back up schedule (includes rotating night and weekend coverage)


• To ensure quality services the schedule includes some nights, weekends and holidays shifts on an equitable basis

Benefits include

A starting salary of $71,680 annually, medical, dental and optical insurances; life insurance; tuition assistance; paid vacation and holidays; paid sick and personal time; retirement program; wellness benefit; pre-tax childcare, and more (see attachment).

The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.