Lead Residential Plumbing Service Manager (Mon–Fri)

PlumbLife Plumbing; Richmond (VA); On-site; USD 75,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + performance-based incentives

Monday–Friday schedule (no weekends)

Supportive, team-oriented environment

Job summary

PlumbLife Plumbing is seeking a Service Manager in Richmond, VA to lead their service team and drive operational excellence. This role involves coaching technicians, managing daily operations, and ensuring high-quality customer experiences. Ideal candidates will have over 5 years of management experience in the plumbing industry, strong technical knowledge, and a proven track record of leading teams effectively. The position offers a competitive salary with performance incentives and a supportive work environment.

Qualifications

• 5+ years of experience in management in residential service required.
• Strong technical knowledge of residential plumbing systems needed.
• Proven ability to coach, lead, and hold a team accountable.

Responsibilities

• Lead, coach, and develop a team of service technicians.
• Oversee daily dispatch board to maximize efficiency.
• Provide advanced technical support to technicians in the field.

Skills

Team leadership

Technical knowledge of plumbing

Communication skills

Problem-solving

Experience with performance metrics

Tools

ServiceTitan or similar CRM

Job description

PlumbLife Plumbing is seeking a Service Manager in Richmond, VA to lead their service team and drive operational excellence. This role involves coaching technicians, managing daily operations, and ensuring high-quality customer experiences. Ideal candidates will have over 5 years of management experience in the plumbing industry, strong technical knowledge, and a proven track record of leading teams effectively. The position offers a competitive salary with performance incentives and a supportive work environment.