Lead Residential Electrical Services Manager

Quality Service Today Plumbing & Septic; Mebane (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Base Salary 75,000 - 95,000

Performance Bonuses

Company-Paid Medical & DentalInsurance

401(k) with 3% Company Match

Profit Sharing Program

Up to 4 Weeks Paid Time Off

6 Paid Holidays

Company Vehicle

Company Phone, iPad & Technology Tools

Company Uniforms

Team Events & Employee Appreciation

Job summary

Quality Service Today is seeking an experienced Residential Electrical Service Manager to lead our growing electrical division. This role will coach technicians, drive revenue growth, improve customer satisfaction, and build a high-performance team culture.

If you're currently a Service Manager or Field Supervisor ready for the next step, we'd like to talk. The position includes base salary of 75,000 to 95,000 plus bonuses, benefits, and a company vehicle.

Qualifications

• 3+ years of leadership experience in residential electrical service.
• Proven ability to coach and develop field technicians.
• Strong understanding of residential electrical service operations.
• Experience managing schedules, performance, and team accountability.

Responsibilities

• Lead, coach, and develop a team of residential electricians.
• Conduct ride-alongs and field training to improve technician performance.
• Monitor KPIs and department goals.
• Drive revenue growth while maintaining exceptional customer satisfaction.
• Support recruiting, hiring, and onboarding efforts.
• Ensure technicians follow company processes and standards.
• Work closely with ownership to achieve department growth objectives.
• Create a positive, accountable, and high-performance culture.

Skills

Leadership

Coaching

KPI tracking

Customer service

Communication

Driver's license

Time management

Tools

ServiceTitan

Job description

Quality Service Today is seeking an experienced Residential Electrical Service Manager to lead our growing electrical division. This role will coach technicians, drive revenue growth, improve customer satisfaction, and build a high-performance team culture.

If you're currently a Service Manager or Field Supervisor ready for the next step, we'd like to talk. The position includes base salary of 75,000 to 95,000 plus bonuses, benefits, and a company vehicle.