Lead Registration Assistant MRI

Ardent Health Services; Amarillo (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Ardent Health Services in Amarillo, TX is seeking a day-shift, full-time Physician Surgical Hospital Lead Registration Assistant to oversee frontline registration and deliver exceptional patient service.

The Lead will supervise registration staff, verify insurance, assist with scheduling, and ensure compliance with privacy standards while maintaining productivity in a busy clinical setting.

Qualifications

• High school diploma or equivalent.
• Minimum 2-3 years of experience in patient registration, scheduling, or healthcare front office.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of HIPAA.

Responsibilities

• Oversee daily registration activities to ensure patients are welcomed and accurately registered.
• Support front desk operations, verify insurance and demographic information, and assist with scheduling.
• Provide guidance, training, and support to the registration team while maintaining productivity and compliance.

Skills

Customer service

Detail-oriented

Communication

Multitasking

HIPAA

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

Join our team as a day-shift, full-time, Physician Surgical Hospital Lead Registration Assistant in Amarillo, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Physicians Surgical Hospitals includes two surgical centers - Panhandle Surgical Hospital and Quail Creek Surgical Hospital- one physical therapy center - Quail Creek Physical Therapy - and a state-of-the-art diagnostic imaging center, the Advanced Imaging Center of Amarillo.

Responsibilities

• The Registration Assistant Lead is responsible for overseeing daily registration activities in the clinic to ensure patients are welcomed, accurately registered, and provided with excellent customer service.
• This role supports front desk operations, verifies insurance and demographic information, assists with scheduling, and serves as a first point of escalation for registration staff.
• The Lead provides guidance, training, and support to the registration team while maintaining productivity and compliance standards.

Qualifications

Job Requirements

• High school diploma or equivalent.
• Minimum 2-3 years of experience in patient registration, scheduling, or healthcare front office.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of HIPAA.

Preferred Job Requirements

• Prior experience in a lead or senior registration role.
• College or coursework in healthcare administration or business.
• Experience in a busy clinical setting.
• Bilingual proficiency may be an advantage.
• Familiarity with Microsoft Office Suite and database management.