Registration Lead — Patient Access & Team Training

Ardent Health Services; Amarillo (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Ardent Health Services in Amarillo, TX is seeking a day-shift, full-time Physician Surgical Hospital Lead Registration Assistant to oversee frontline registration and deliver exceptional patient service.

The Lead will supervise registration staff, verify insurance, assist with scheduling, and ensure compliance with privacy standards while maintaining productivity in a busy clinical setting.

Qualifications

• High school diploma or equivalent.
• Minimum 2-3 years of experience in patient registration, scheduling, or healthcare front office.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of HIPAA.

Responsibilities

• Oversee daily registration activities to ensure patients are welcomed and accurately registered.
• Support front desk operations, verify insurance and demographic information, and assist with scheduling.
• Provide guidance, training, and support to the registration team while maintaining productivity and compliance.

Skills

Customer service

Detail-oriented

Communication

Multitasking

HIPAA

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Ardent Health Services in Amarillo, TX is seeking a day-shift, full-time Physician Surgical Hospital Lead Registration Assistant to oversee frontline registration and deliver exceptional patient service.

The Lead will supervise registration staff, verify insurance, assist with scheduling, and ensure compliance with privacy standards while maintaining productivity in a busy clinical setting.