Lead Referral Coordinator – Scheduling & Authorizations

HCA Healthcare, Inc.; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work (PTO)

401(k) with match

Education support

Fertility & family building

Job summary

HCA Healthcare, Inc. is seeking a Referral Coordinator to manage clinical and administrative functions within the clinic or practice. The role provides leadership within the practice and supports timely referrals.

You will process physician, hospital, and outpatient referrals, handle patient scheduling, obtain insurance authorizations, and guide on coverage. You will collaborate with diagnostic and surgical services to ensure timely, accurate scheduling.

Qualifications

• High School Diploma or GED equivalent.
• One year of experience in referral coordination relating to insurance provider tier levels, insurance authorizations, and out of network procedures.

Responsibilities

• Processes physician, hospital, and outpatient referrals.
• Schedules patients and obtains insurance authorization.
• Collaborates with diagnostic and surgical service areas to schedule tests and procedures.
• Determines insurance eligibility and payor authorizations as needed.
• Enters demographics, referring and certifying physicians in the EMR.
• Communicates appointment and procedure details to patients/families, maintaining HIPAA compliance.
• Performs related duties as required.

Skills

Referral coordination

Insurance authorization

EMR data entry

Education

High School Diploma or GED

Job description

HCA Healthcare, Inc. is seeking a Referral Coordinator to manage clinical and administrative functions within the clinic or practice. The role provides leadership within the practice and supports timely referrals.

You will process physician, hospital, and outpatient referrals, handle patient scheduling, obtain insurance authorizations, and guide on coverage. You will collaborate with diagnostic and surgical services to ensure timely, accurate scheduling.