Lead Quick Lane Manager — Drive Growth & Service Excellence

OC Welch Ford Lincoln, Inc.; Hardeeville (SC); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Performance Bonus Plan

Paid Vacation and Benefits

Career Growth Opportunities

Job summary

OC Welch Ford Lincoln, Inc. is seeking an experienced Quick Lane Manager to lead our busy 5-bay operation averaging 500 repair orders per month.

You will oversee daily shop activities, mentor technicians and service advisors, and ensure top-tier customer service. The role offers base salary with a performance bonus and strong growth opportunities within a bustling dealership, with a focus on Ford standards and profitability.

Qualifications

• Experience in automotive service management preferred.
• Strong leadership and communication skills.
• Proven track record in customer service and team performance.
• Ford experience is a plus.
• Reynolds Ignite experience is a plus.

Responsibilities

• Manage daily Quick Lane operations.
• Lead and develop technicians and advisors.
• Drive customer satisfaction and retention.
• Improve productivity, sales, and profitability.
• Maintain Ford and dealership standards.

Skills

Leadership

Communication

Customer service

Team development

Ford experience

Reynolds Ignite

Job description

OC Welch Ford Lincoln, Inc. is seeking an experienced Quick Lane Manager to lead our busy 5-bay operation averaging 500 repair orders per month.

You will oversee daily shop activities, mentor technicians and service advisors, and ensure top-tier customer service. The role offers base salary with a performance bonus and strong growth opportunities within a bustling dealership, with a focus on Ford standards and profitability.