Lead QA Architect — Salesforce + Hightouch

Sogeti; United States; On-site; USD 115,000 - 127,000; Full time

Job summary

Sogeti is seeking an experienced Salesforce High Touch Lead QA to lead quality engineering across SFMC, Hightouch, and data activation initiatives. You will own end-to-end QA strategy for customer journeys, segmentation, audience activation, data integrations, APIs, and digital channels.

Coordinate onshore/offshore resources, establish quality gates, drive test automation, and provide release-readiness recommendations.

Qualifications

• 5+ years in Quality Assurance, quality engineering, testing, or automation.

Responsibilities

• Own QA strategy, test planning, execution, defect management, regression testing, release readiness, and QA signoff for Salesforce High Touch initiatives.
• Lead and coordinate onshore/offshore QA resources for quality and timely delivery.
• Validate Salesforce Marketing Cloud functionality including Data Extensions, Contact Builder, Journey Builder, and Automation Studio.
• Test Hightouch audience activation workflows, reverse ETL pipelines, and warehouse-first data processes.
• Verify data models, identity-resolution, customer 360 profiles, segmentation logic, and activation datasets.
• Perform end-to-end testing across Salesforce, Hightouch, Databricks/Snowflake, CRM, marketing apps, APIs, and channels.
• Lead functional, integration, API, data, regression, and automated testing across the ecosystem.
• Establish automation standards and increase regression coverage with Playwright or similar tools.
• Integrate automated testing and quality gates into CI/CD pipelines using GitHub and related tooling.
• Manage test cases, defects, risks, dependencies, and quality reporting in Jira, GitHub, and Agile delivery tools.
• Define and monitor QA metrics, dashboards, defect trends, automation coverage, and release readiness.
• Collaborate with stakeholders to clarify requirements and acceptance criteria.
• Ensure testing considers HIPAA, privacy, consent management, PII handling, and data governance.

Skills

QA Leadership

Salesforce MC

Data Testing

API Testing

Automation Testing

Tools

Playwright

Jira

GitHub

CI/CD

Job description

Sogeti is seeking an experienced Salesforce High Touch Lead QA to lead quality engineering across SFMC, Hightouch, and data activation initiatives. You will own end-to-end QA strategy for customer journeys, segmentation, audience activation, data integrations, APIs, and digital channels.

Coordinate onshore/offshore resources, establish quality gates, drive test automation, and provide release-readiness recommendations.