Lead Program Manager, Connect Warehouse Platform

RXO; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is seeking a Program Manager for RXO Connect Warehouse in the United States. You will own the warehouse platform, lead onboarding, implementation, training, and ongoing adoption to drive customer value and growth.

The role requires coordinating across Operations, Solutions, Business Development, Technology, and Finance with travel as needed. The ideal candidate is a self-starter who thrives with autonomy, embraces ambiguity, and can scale a business platform from the ground up, supporting

Qualifications

• Bachelor's degree or equivalent related work experience.
• 5 years of experience in supply chain, logistics, warehouse operations, technology implementation, project management, or a related field.
• Strong project management and organizational skills.
• Experience working across multiple functional teams and stakeholder groups.
• Excellent verbal, written, and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving capabilities.
• Availability to travel as needed.

Responsibilities

• Serve as the primary owner of RXO Connect Warehouse.
• Lead customer onboarding, implementation, testing, training, go-live support, and user adoption activities.
• Develop and maintain scalable implementation methodologies, training programs, SOPs, and deployment playbooks.
• Partner with warehouse operations teams to standardize processes and maximize platform performance.
• Support customer presentations, demonstrations, and solution design discussions.
• Collaborate with Business Development and Solutions teams to identify growth opportunities.
• Educate sellers, operators, and customers on platform capabilities and benefits.
• Work with internal technology teams and external partners to prioritize enhancements.
• Monitor adoption, feedback, results, and KPIs to identify improvements.
• Track and communicate program KPIs, deployment progress, and business outcomes.
• Support commercialization initiatives and internal enablement programs.
• Travel as needed to support deployments and training events.

Skills

Project management

Stakeholder management

Analytical thinking

Communication skills

Time management

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree or equivalent

Tools

Warehouse Management Systems

Parabola

Logiwa

Manhattan

Blue Yonder

Oracle SAP EWM

Job description

RXO is seeking a Program Manager for RXO Connect Warehouse in the United States. You will own the warehouse platform, lead onboarding, implementation, training, and ongoing adoption to drive customer value and growth.

The role requires coordinating across Operations, Solutions, Business Development, Technology, and Finance with travel as needed. The ideal candidate is a self-starter who thrives with autonomy, embraces ambiguity, and can scale a business platform from the ground up, supporting