Lead Product Operations Manager (Data)

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health, Vision, Dental

Equity ownership

Life & AD&D

Disability insurance

Employee Assistance Program

Employee Resource Groups

Unlimited PTO

401K with company match

Job summary

Ladders is seeking a Lead Product Operations Manager (Data) to elevate how product work is executed with data-driven operations across the organization. This role focuses on identifying friction in the product lifecycle and streamlining workflows for clarity and consistency.

You will partner with Product, Engineering, and Design teams to translate metrics into actionable decisions, align stakeholders, and drive cross-functional operational improvements in a remote US-based setting.

Qualifications

• 6-10 years in product operations, business operations, or program management.
• Proven success in supporting complex cross-functional teams.
• Strong problem-solving skills with root-cause analysis expertise.
• Excellent communication skills for diverse audiences.
• Strong organizational skills with attention to detail.
• Familiarity with project methodologies and financial principles.
• Analytical skills to determine KPIs and collaborate with data analysts.

Responsibilities

• Identify and propose solutions for friction points in the product lifecycle.
• Streamline operational workflows for consistent delivery.
• Build effective relationships across Product, Engineering, and Design teams.
• Engage stakeholders to align expectations and contributions.
• Monitor KPIs and provide data-driven insights for performance.
• Translate metrics into actionable insights for operational decisions.
• Manage and optimize the product tech stack for team use.
• Assist in quarterly planning to align team efforts with business strategy.

Skills

Product operations

Cross-functional teams

Root-cause analysis

Communication

Organization

Financial principles

KPIs & data analysis

Data-driven decisions

Stakeholder management

Job description

For our client, we are seeking a Lead Product Operations Manager (Data) to join the team of a leader in the Finance & Insurance space.

This role will focus on improving how product work is executed across the organization, with an emphasis on data-driven operations and cross-functional alignment. The ideal candidate will identify friction in the product lifecycle, streamline workflows, and help teams move with clarity and consistency. You will partner closely with Product, Engineering, Design, and stakeholders across the business to translate metrics into actionable decisions and operational improvements.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Identify and propose solutions for friction points in the product lifecycle
• Streamline operational workflows for consistent delivery
• Build effective relationships across Product, Engineering, and Design teams
• Engage stakeholders to align expectations and contributions
• Monitor KPIs and provide data-driven insights for performance
• Translate metrics into actionable insights for operational decisions
• Manage and optimize the product tech stack for team use
• Assist in quarterly planning to align team efforts with business strategy

Qualifications

• 6-10 years in product operations, business operations, or program management
• Proven success in supporting complex cross-functional teams
• Strong problem-solving skills with root-cause analysis expertise
• Excellent communication skills for diverse audiences
• Strong organizational skills with attention to detail
• Familiarity with project methodologies and financial principles
• Analytical skills to determine KPIs and collaborate with data analysts

Benefits

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.