Product Operations Specialist

JeffreyM Consulting; United States; Remote; USD 82,656 - 96,432; Full time

Benefits offered by this job

401k

Paid Time Off (PTO)

Laptop

Life Insurance

Disability Insurance

Pet insurance

Job summary

A staffing and recruiting firm is seeking an experienced Product Operations / Program Manager to drive operational excellence and support high‑visibility initiatives. The ideal candidate will have over 8 years of experience in program management and product operations, with strong communication and analytical skills. This mid-senior level contract role offers a pay range of $60-$70 per hour, along with benefits including medical contributions, PTO, and 401k. The position is based in the United States.

Qualifications

• 8+ years of experience in program management, product operations, or similar roles.
• Strong experience working cross-functionally with Product, Engineering, and Operations teams.
• Proven ability to manage complex programs and prioritize effectively.

Responsibilities

• Support execution of complex, cross-functional programs.
• Drive operational strategy for product launches and sunsetting.
• Analyze product and operational data to identify trends and improvement opportunities.
• Build dashboards and reports to support decision-making.

Skills

Program management

Product operations

Cross-functional collaboration

Analytical skills

Communication

Job description

This range is provided by JeffreyM Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $70.00/hr

This is a contract opportunity for 6 months with possibility of extension

Our tech client is seeking an experienced Product Operations / Program Manager to support critical initiatives across Product & Regulatory Operations organization. This role will partner closely with Product, Engineering, Legal, and cross‑functional stakeholders to drive operational excellence, improve product quality and reliability, and support high‑visibility initiatives.

This position may focus on product execution and data‑driven insights, reliability and incident management, or a combination of both depending on business needs.

What You’ll Do:

• Support execution of complex, cross‑functional programs across our clients products and platforms
• Drive operational strategy for initiatives ranging from 0→1 launches to product sunsetting
• Analyze product, user, and operational data to identify trends, risks, and improvement opportunities
• Build and maintain dashboards, reports, and operational metrics to support decision‑making
• Proactively identify risks, dependencies, and blockers; develop mitigation plans and drive resolution
• Partner with internal teams and external vendors to deliver high‑quality operational outcomes
• Design, implement, and continuously improve processes, workflows, and operational systems
• Support reliability initiatives, including incident response, regression management, and data investigations (as applicable)

Qualifications:

• 8+ years of experience in program management, product operations, operations, consulting, or similar roles
• Strong experience working cross‑functionally with Product, Engineering, Legal, and Operations teams
• Proven ability to manage complex programs, prioritize effectively, and operate in ambiguous environments
• Strong analytical skills with experience using data to drive insights and decisions
• Experience designing and improving operational processes and systems
• Excellent communication and stakeholder management skills

Nice to Have:

• Product Operations experience in a large‑scale tech environment
• Experience supporting reliability, incident management, SEVs, regressions, or data investigations
• Experience with dashboards, data visualization, or reporting tools
• Background in consulting or operations strategy

Additional Information:

• Contract role (6 months with possibility of extension)
• High‑visibility initiatives with exposure to senior stakeholders
• Scope may vary between product execution and reliability operations based on team needs

Compensation Range: $60-$70/hr

Employer contributions toward the cost of employee‑only medical and dental premiums

• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short‑term Disability, Accident, Cancer/Critical Illness, Pet insurance – opt in available

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Product Management and Project Management

Industries

Staffing and Recruiting

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