Lead Product Manager – Real-Time Risk Platform

PayPal Inc.; Chicago (IL); Hybrid; USD 179,000 - 265,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare coverage

Paid time off

Job summary

PayPal is seeking a Lead Product Manager for its Risk Decisioning Platform in Chicago. You will own strategy, roadmaps, and execution for a core platform pillar, aligning outcomes like loss reduction, CX, efficiency, and revenue with measurable specifications.

You will collaborate with engineering, data science, risk strategy, and UX to build scalable solutions, monitor health metrics, and migrate legacy systems while enabling real-time experimentation and rule governance.

Qualifications

• 8+ years relevant experience and a Bachelor's degree OR any equivalent combination.
• Experience building or managing products in the decisioning, recommendation engine, or real-time scoring space.
• Familiarity with feature stores, real-time inference pipelines, rule engines, or A/B experimentation frameworks.
• Track record of driving platform adoption across multiple internal customer teams.
• Strong data intuition: define and interpret platform metrics and translate findings into product decisions.
• Experience with agile delivery at scale, including cross-team dependency management and milestone-driven roadmap execution.

Responsibilities

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Skills

Product management

Cross-functional leadership

Data-driven decision making

Agile delivery

Education

Bachelor's degree

Tools

Feature stores

Real-time inference pipelines

Rule engines

A/B experimentation frameworks

Job description

PayPal is seeking a Lead Product Manager for its Risk Decisioning Platform in Chicago. You will own strategy, roadmaps, and execution for a core platform pillar, aligning outcomes like loss reduction, CX, efficiency, and revenue with measurable specifications.

You will collaborate with engineering, data science, risk strategy, and UX to build scalable solutions, monitor health metrics, and migrate legacy systems while enabling real-time experimentation and rule governance.