Lead Product Manager — Civic Tech & Transit Portfolio

Massachusetts Bay Transportation Authority; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

Massachusetts Bay Transportation Authority is seeking a Lead Product Manager to guide product strategy for a deeply technical portfolio that directly supports public transit services. You will collaborate with Program, Research, UX Design, and Engineering to define product visions, build roadmaps, maintain prioritized backlogs, and ensure alignment with MBTA goals and investment priorities.

The role emphasizes cross‑functional leadership, data‑driven prioritization, risk planning, and clear

Qualifications

• Bachelor’s degree from an accredited institution.
• Six (6) years of experience in product management and/or development defining or contributing to product-level vision(s).
• Experience providing leadership to product teams in complex technology settings.
• Experience contributing to multi-year product strategy or planning processes.
• Experience developing a product roadmap, quarterly roadmapping, or standardized product management processes.
• As part of the selection process, may be asked to complete job-related technical assessments.

Responsibilities

• Define product-level vision in collaboration with cross-functional peers in Program, Research, UX Design, and Engineering.
• Build and execute a roadmap for multiple products or a single complex product.
• Serve as lead resource to Product Managers with guidance on practices, roadmaps, prioritization, and delivery.
• Plan and lead cross-team coordination for complex product initiatives.
• Leverage data and user research to prioritize work and maintain a backlog.
• Develop understanding of stakeholder needs, architecture, and product features for MBTA leadership.
• Mitigate risk for product development initiatives with proactive planning.
• Perform other duties as assigned.

Skills

Cross-functional leadership

Roadmapping

Stakeholder engagement

Data-driven prioritization

Risk management

Product delivery

Communication

Education

Bachelor’s degree

Job description

Massachusetts Bay Transportation Authority is seeking a Lead Product Manager to guide product strategy for a deeply technical portfolio that directly supports public transit services. You will collaborate with Program, Research, UX Design, and Engineering to define product visions, build roadmaps, maintain prioritized backlogs, and ensure alignment with MBTA goals and investment priorities.

The role emphasizes cross‑functional leadership, data‑driven prioritization, risk planning, and clear