Transit Technology PM: Deploy Safer Dispatch Systems

MBTA; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

The Massachusetts Bay Transportation Authority (MBTA) seeks a Technical Project Manager for Transit Technology to deploy technology solutions and oversee cross-functional teams across the Transit Technology division. You will drive vendor management, define requirements, and guide deployments that improve safety and efficiency in MBTA operations.

Ideal candidates have strong IT and project management skills, experience with agile practices, and the ability to work across operations, software,

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Five years of experience managing, implementing, or supporting technical operations processes, including vendor management.
• One year of managerial, supervisory, or leadership experience.
• Working knowledge of agile technology software development practices.
• Experience with change management in a large organization.
• Understanding of the agile software development lifecycle.
• Excellent organizational, analytical, multi-tasking, time management, and documentation skills.
• Excellent customer service, conflict resolution, and presentation skills.
• Experience using online collaboration tools (e.g., Slack, Asana).
• Proficiency with Word, Excel, and database applications.

Responsibilities

• Implement technology solutions and manage deployments across MBTA Transit Technology.
• Lead vendor engagements and coordinate with operations and procurement.
• Define user requirements and create technical specifications and documentation.
• Develop metrics, reports, and program turnover artifacts.
• Manage project plans, budgets, timelines, and risk.
• Provide training and user documentation for applications.
• Communicate status and milestones to stakeholders and leadership.
• Support cross-functional teams and ensure alignment with roadmaps.
• Ensure security, compliance, and operational readiness across systems.

Skills

Project management

Vendor management

Agile practices

Communication

Documentation

Customer service

Presentations

Problem solving

Time management

Education

Bachelor’s degree in CS/IS/PM/Software Eng/Civil Eng/Planning

Tools

Slack

Asana

Microsoft Word

Microsoft Excel

Database applications

TransitMaster

HASTUS

Job description

The Massachusetts Bay Transportation Authority (MBTA) seeks a Technical Project Manager for Transit Technology to deploy technology solutions and oversee cross-functional teams across the Transit Technology division. You will drive vendor management, define requirements, and guide deployments that improve safety and efficiency in MBTA operations.

Ideal candidates have strong IT and project management skills, experience with agile practices, and the ability to work across operations, software,