Lead Product Analytics & Insights

Scribd, Inc.; Dallas (TX); On-site; USD 123,000 - 206,000; Full time

Benefits offered by this job

Scribd Flex (flexible work model)

Comprehensive health, dental, vision

Mental health support

Generous paid time off

Paid parental leave

Retirement matching

Learning & development programs

Wellness & home office stipends

Complimentary Scribd access

Enterprise access to AI tools

Job summary

Scribd, Inc. is seekingSenior or Lead Data Analytics to advance content understanding and measurement across its vast document corpus.

You will partner with product, engineering, and ML teams to define metrics, run experiments, and drive data-informed decisions that improve discovery and engagement. A strong foundation in SQL, Python or R, and BI tools is required, along with 4+ years of relevant experience for Senior or 7+ years for Lead.

Qualifications

• 4+ years of product analytics or closely related role for Senior, or 7+ years for Lead
• Proven ability to turn ambiguous questions into actionable analysis
• Experience with opportunity sizing, segmentation, or ROI modelling
• Advanced SQL and Python or R for analysis
• Experience with a modern data warehouse (Databricks) and BI tools (Looker/Tableau)
• Experience building AI into analytics workflows
• Working knowledge of experimentation: A/B test design, hypothesis testing, and statistical analysis
• A track record of defining a metric, defending it under scrutiny, and revising when inputs change
• Experience partnering with Product Managers and Engineers on strategy, roadmap, and measurement
• Strong written and verbal communication skills

Responsibilities

• Build measurement for content understanding and define how we measure classification, metadata coverage, accuracy, and enrichment effects on discovery
• Own analytics for content supply and generate insights on gaps between demand and corpus, estimating value of closing it
• Partner with Product Managers on strategy and roadmap, translating bets into success metrics and guardrails
• Design and read experiments (A/B tests and other) for content-related product changes
• Define and maintain KPIs, metric definitions, and dashboards for the content domain with instrumentation and data quality governance
• Investigate discontinuities and anomalies in content data, distinguishing real changes from pipeline changes
• Use AI-assisted workflows to speed up analysis and reporting while keeping definitions consistent
• Present findings and recommendations to product, engineering, and executive audiences in metrics reviews
• At Lead level: set analytical standards and mentor other analysts

Skills

Advanced SQL

Python or R

Databricks

Looker/Tableau

AI in analytics workflows

A/B testing

Metric definition & governance

PM/Eng collaboration

Strong communication

Quantitative degree

Education

Bachelor’s degree in a quantitative field

Tools

Databricks

Looker

Tableau

Job description

Scribd, Inc. is seekingSenior or Lead Data Analytics to advance content understanding and measurement across its vast document corpus.

You will partner with product, engineering, and ML teams to define metrics, run experiments, and drive data-informed decisions that improve discovery and engagement. A strong foundation in SQL, Python or R, and BI tools is required, along with 4+ years of relevant experience for Senior or 7+ years for Lead.