Lead Process Manager, Sortation Center Ops & Impact

Target; United States; Hybrid; USD 95,000 - 171,000; Full time

Benefits offered by this job

Remote or Hybrid work arrangements

Benefits eligibility

Job summary

Target is seeking a Lead Process Manager – Sort Centers in Supply Chain Operations to identify losses and drive measurable improvements. You will combine analytical rigor with hands‑on process changes across multiple facilities to reduce waste and improve productivity.

You will collaborate with building leaders and HQ partners, using time studies, root‑cause analysis, and structured problem solving to deliver sustainable performance gains while balancing safety and quality metrics.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years of Parcel, Last Mile, and/or Sortation Center operations experience.
• Experience using process observation, time analysis, work sampling, cycle time data to quantify performance loss.
• Ability to decompose performance gaps into measurable drivers and identify root causes.
• Proficiency with Continuous Improvement tools and structured problem solving.

Responsibilities

• Identify material operational losses and design data‑driven improvements.
• Lead cross‑functional teams to deploy Standard Work and process changes.
• Conduct time studies and root‑cause analyses to validate improvements.
• Develop hypotheses and run pilots to test operational changes at scale.
• Collaborate with HQ and field leaders to balance Safety, Quality, Delivery, Productivity and Cost.

Skills

Analytical thinking

Structured problem solving

Cross-functional collaboration

Project management

Education

Bachelor’s degree or equivalent experience

Tools

8‑step problem solving

Kaizen

Value Stream Mapping

Standardized Work

Visual Management

Root cause analysis

Waste identification

Job description

Target is seeking a Lead Process Manager – Sort Centers in Supply Chain Operations to identify losses and drive measurable improvements. You will combine analytical rigor with hands‑on process changes across multiple facilities to reduce waste and improve productivity.

You will collaborate with building leaders and HQ partners, using time studies, root‑cause analysis, and structured problem solving to deliver sustainable performance gains while balancing safety and quality metrics.