Operations Leader, Logistics & Process Improvement

Watchpoint Logistics, Inc.; Milpitas (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401k + 4% Company Match

Vacation, Sick Pay + Holidays

Employee Assistance Program

Monthly Team Lunches

Wellness Program

Job summary

Watchpoint Logistics, Inc. is seeking an Operations Manager to direct a warehouse and transportation team, develop SOPs, and drive process improvements. You will oversee labor resources, ensure safety, and manage customer billing and vendor invoices while aligning with company goals.

You will collaborate with management and customers to meet quality and delivery targets, monitor KPI performance, and coach staff through training and 1:1s to foster growth and accountability.

Qualifications

• Bachelor's degree in logistics, supply chain, or related field.
• Minimum five years of warehouse and transportation experience with increasing responsibility.
• Experience leading diverse teams and driving process improvements.
• Strong ability to develop and enforce SOPs and safety protocols.

Responsibilities

• Directs activities of warehouse/transport teams and develops processes to meet customer expectations.
• Monitors KPI metrics and drives improvements to quality and delivery performance.
• Manages labor resources and staffing levels; approves time cards and scheduling.
• Oversees supplier invoices and monthly customer billing; manages cost controls.

Skills

Leadership

Team management

Problem solving

Communication

Time management

Customer service

Attention to safety

Education

Bachelor's degree in logistics, supply chain, or related field

Tools

Salesforce

SAP

HighJump

OnPoint

MS Office

Job description

Watchpoint Logistics, Inc. is seeking an Operations Manager to direct a warehouse and transportation team, develop SOPs, and drive process improvements. You will oversee labor resources, ensure safety, and manage customer billing and vendor invoices while aligning with company goals.

You will collaborate with management and customers to meet quality and delivery targets, monitor KPI performance, and coach staff through training and 1:1s to foster growth and accountability.